Booking Information

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Booking Your Trip:

We are delighted to provide you with free information on all our various programs in Asia, the Middle East and Africa. This is usually done by telephone or email after you have read our programs as they appear on our website or in our quarterly Newsletter. Once you have decided to travel, whether with a group or on a custom departure, we request that you complete a Lost Frontiers’ Booking Form and send it to us with a check for $400 made out to Lost Frontiers as a booking deposit. This serves to reserve your place on the trip and is applied towards the balance of your final payment. $300 of the deposit is reimbursable upon cancellation 10 weeks prior to departure. We retain $100 to cover our administrative and fax/phone/postal costs that we incur. The balance of your payment is due 10 weeks prior to departure, unless special arrangements are made in advance.

Lost Frontiers does not provide an air ticketing service, but we can assist you in obtaining very competitive fares through our travel partners. Some destinations have very limited service or are heavily booked and we strongly recommend that you book your air early and that we coordinate closely with you on this important aspect of your trip.

Cancellation Policy:

Once you have a confirmed booking and have paid your deposit, our cancellation policy is as follows:

60 days or more prior to departure $300 deposit.
30 to 60 days prior to departure 50% of the Land Cost
Less than 30 days prior to departure 100% of the Land Cost

We always strongly recommend that you also purchase cancellation and travel insurance, as we are not responsible for events beyond our control that may affect your trip. Our operators often have to make full payment for services ahead of your arrival and charge us accordingly.

Custom Departures:

Custom departures require an initial non-refundable deposit of $200 that is applied to the final payment. This is used to develop specialized itineraries and arrangements that meet your special interests and we work closely with you to ensure that the final program meets your expectations. A 25% booking deposit is required upon acceptance of the itinerary.

Insurance:

We strongly recommend purchasing travel insurance as this provides you with protection in the event that you must cancel your trip, your flights are delayed and connections missed or if you should become ill and require evacuation. Any of these events can be very expensive and we will be happy to provide you with the necessary insurance forms.

Special Needs:

Please advise us if you or anyone in your party has any special needs arising from medical conditions or diets so that we can cater for them. In almost all cases, this is not a problem, but we are not medical physicians and cannot be responsible for conditions beyond our control.

Client Responsibility:

Each member who travels with us is responsible for reading the information we provide, meeting any travel requirements stated in the documentation, and for choosing an itinerary that is in accordance with their ability and interest. We expect that members will follow simple travel guidelines and protocols and behave with sensitivity towards the people who we visit. The trip leader has the discretion to insist that members follow certain safety and cultural guidelines in the interest of the group. In the event that the trip leader deems that a member should not, or can not, continue on a trip, Lost Frontiers reserves the discretion of repatriating them at the client's expense.